SALVATORE - B Capillary Styling, Conditioner 100ml - anydaydirect
SALVATORE - B Capillary Styling, Conditioner 100ml - anydaydirect
SALVATORE - B Capillary Styling, Conditioner 100ml - anydaydirect
SALVATORE - B Capillary Styling, Conditioner 100ml - anydaydirect
SALVATORE - B Capillary Styling, Conditioner 100ml - anydaydirect
SALVATORE - B Capillary Styling, Conditioner 100ml - anydaydirect

Salvatore B Capillary Styling Conditioner 100ml

£43.50
This product is unavailable
Step By Step
- After A Cuticle Prepper Shampoo, dry 100% of the hair and separate into 6 equal parts. - Place 30-40ml of the Salvatore B Styling Capillary into a bowl. Using a tint brush, apply to all sections of the hair one centimeter from the root of the hair to the tip. - Leave the treatment on the hair for 30 - 50min and after rinse it throughly. - Next dry the hair using a hairdryer once the hair is completely dry, start ironing each part of the hair separating in thin layers for 8-10 times with a temperature of between 190C to 230C depending on the state of the hair.
Product Ingredients
Contains Stryphnodendron adstringens bark extract, PEG-12, Dimethicone, Piptadenia Colubrina extract, Tabebiua impegtinosa leaf extract, Cetearyl alcohol, Cyclopentasiloxane, Linum usitatissium seed oil, Coumarin, BHT, Hydroxyethylcellulose, Cetrimonium chloride, Tannic acid, Ceteareth-20, Polyquaternium-7, Hydrolysed gelatin, Astrocaryum tucuma seed butter, Theobroma grandiflorum seed butter, paraffinium liquidum, Acetamide MEA, Brassicamidopropyl, Dimethylamine, Hydrolysed collagen.
Stryphnodedron: Suppresses termical hair growth.
PEG-12: Excellent conditioning ability, proving a silky feeling. Does not irritate skin and is highly hydrating.
Dimethicone: Gives a silky sooth texture. Helps retain moisture, smooths down and binds the cuticles to the hair strand.
Piptadenia colubrina extract: Supports hair growth. Protects hair and is highly moisturising.
Tabebuia impetignosa leaf extract: Useful for non-medical treatment for hair loss.
Cetearyl alcohol: A hydrating, moisturising and smoothening formula. Helps to soften the hair and provide slip to help detangle hair.
Cyclopentasiloxane: Emollient formula that smoothens and softens hair. Leaves it easy to comb, promotes volume, lightness, shine and doesn’t weigh down hair.
BHT: Improves quality of hair and texture. Promotes growth of new healthy hair.
Hydroxyethylcellulose: Gives a soft, smooth and attractive look. Considering its stabilising, foaming, thickening and viscosity controlling properties, it has wide use in personal care and beauty products.
Cetrimonium chloride: Anti static agent that helps condition the hair. Not only conditioning, it also acts as a preservative by preventing the growth of bacteria in liquid solutions.
Tannic acid: Protects hair from heat damage, prevents fading of coloured hair and repairs chemically damaged hair e.g. from bleaching.
Ceteareth-20: The emollient and emulsifying properties make your hair soft and shiny.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Hydrolysed gelatin: Form of protein that is very effective at binding to the damaged parts of the hair and is small enough to penetrate cuticles/follicles.
Astrocaryum tucuma seed butter: It’s fatty acid content increases moisture levers and softens. Adds shine to the strands. High amounts of vitamin A also contribute to a healthy, supple, oil-producing scalp for hair growth and length retention. Tumuca butter is an excellent choice for damaged hair in need of restricting and stabilising.
Theobroma grandiflorum: For fuller and softer hair, it penetrates the hair shaft to smoothen and lay down root of hair. Also has powerful hydrating qualities and increases hair growth. The rich nutrients contained in the butter feeds the follicles and allows it to grow more healthy hair at a faster rate.
Paraffinum liquidum: Derived rom petrolum, it delivers a deep condition, shine, softness and smoothness. Thicnens the structure of strands and closes cuticle scales. Also prevents hair static and fly aways.
Acetamide MEA: Enhances the appearance and feel of hair by increasing body of hair, suppleness or sheen. Improves hair texture that has been damaged physically or chemically.
Brassicamidopropyl Dimethylamine: Binds to the hair, helps correct the negative charge of shampooing. Helps detangle, reduce fly aways and static. Promotes the smoothening of cuticles and doesn't cause product build up.
Hydrolysed collagen: Provides amino acids that can be used to build up hair. Helps fight damage to the hair follicles. May prevent hair thinning associated with ageing. Prevents premature greying.
Garden Terms and Conditions
We are unable at present to deliver to Northern Ireland which includes all BT postcodes, nor can we deliver to BFPO postcodes.
Order dispatch: Owing to the nature of the products (live plants) and specific storage requirements, it can take longer than usual for orders to be dispatched.
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a support ticket directly from the order to the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item.
Order delivery:  Most orders are sent using a tracked 48-hour service via Yodel. The aim is to deliver the item within 6-7 calendar days of the order being placed, but delivery can take up to 8-10 calendar days as living plants are dispatched at the optimal time in order to reach your customers in the best possible condition. To avoid perishable items being held at depots, no signature is required, the courier will instead leave your customer’s order in a safe place on their property. 
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a ticket from the order requesting the cancellation from the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item. All products are supplied with a complete and unconditional guarantee for the first 30 days after you receive them, which is in addition to your statutory rights. However, to give you even more assurance, thereafter we are delighted to provide you with our Lifetime Guarantee on all hardy plants* – which means just that!
“ If at any time any hardy tree, shrub, plant or bulb you buy from us does not thrive, let us know and we will send you a direct replacement FREE OF CHARGE, without question – all we ask is that you pay for the current standard Postage, Packing and Insurance for the item. ”
*** Hardy plants are defined as plants that we would reasonably expect to overwinter and survive multiple growing seasons in the UK climate. Look out for the snowflake symbol, this means the product is covered under our guarantee.
** If the product you ordered is no longer available, we will happily replace it with an equivalent item. If your original order was eligible for free P&P, we ask that you pay the current, standard P&P charge in order to replace items under the Lifetime Guarantee. Under no circumstances will we issue cash refunds under our Lifetime Guarantee.
Brand Salvatore
More details Right

Restricted to Salon Professionals

This Capillary styling conditioner causes the natural alignment of cuticles, providing strength and resilience to your hair. The detoxing ability creates a breakage solution, also taming and reducing volume. It gives for a curly definition, leaving you with a beautiful finish.

SALVATORE B Capillary Styling Conditioner - 100ml: Ultimate Hair Nourishment and Styling

Transform your hair care routine with the SALVATORE B Capillary Styling Conditioner, a 1 L professional-grade formula designed to provide deep nourishment and enhance manageability. Perfect for daily use, this conditioner not only detangles and softens your hair but also prepares it for effortless styling, leaving it smooth, shiny, and full of life.

Key Features:

  • Intense Hydration: Infused with moisturizing agents, this conditioner delivers deep hydration, restoring your hair’s natural moisture balance and preventing dryness and frizz.
  • Capillary Strengthening: SALVATORE B Capillary Styling Conditioner is specially formulated to strengthen the hair shaft, reducing breakage and promoting healthier, more resilient hair.
  • Enhances Styling: With its lightweight yet nourishing formula, this conditioner ensures your hair is easy to style, making it perfect for creating sleek, smooth looks or bouncy, voluminous styles.
  • Salon-Quality Finish: Achieve a professional, salon-like finish at home with hair that feels soft, silky, and easy to manage.
  • Suitable for All Hair Types: Whether you have straight, wavy, curly, or coily hair, this versatile conditioner is ideal for all hair types, providing the perfect base for any style.

Why Choose SALVATORE B Capillary Styling Conditioner?

This conditioner is more than just a hair softener—it’s a vital step in your styling routine. Its advanced formula not only detangles but also fortifies your hair, making it more resilient to daily styling and environmental stressors. The result is hair that’s not only easier to style but also looks and feels healthier with every use.

Whether you’re aiming for sleek straight hair or defined curls, SALVATORE B Capillary Styling Conditioner provides the nourishment and manageability you need to achieve your desired look. Its generous 100ml size ensures long-lasting care, making it an excellent value for those who want beautiful, manageable hair every day.

How to Use:

  • After shampooing, apply an ample amount of conditioner to damp hair.
  • Focus on the mid-lengths and ends, where your hair needs the most moisture.
  • Leave on for a few minutes to allow the nourishing ingredients to penetrate.
  • Rinse thoroughly with lukewarm water.
  • Style as desired.

With SALVATORE B Capillary Styling Conditioner, you can enjoy effortlessly manageable, beautifully styled hair every day. Elevate your hair care routine and experience the benefits of salon-quality conditioning at home.

Sku : 33069001

Brand : Salvatore

Carbon Neutral Shipping

All our shipments are carbon-neutral, as we subscribe to the Planet app, thereby by funding innovative companies that pull carbon dioxide (CO2) out of the atmosphere and store it. We are proud to showcase our commitment to shipping carbon-neutral to all customers. 

Delivery Costs and Times

1. **Free Delivery:** Most items on our website come with free delivery. This information is displayed on the product page as well as in the checkout.

2. **Exceptions:** There are some specific product categories, such as hair products and barbecue products, where a supplier delivery charge applies. Customers will be informed of this charge in the checkout process.

3. **Checkout Process:** All delivery charges, whether for free delivery or the supplier delivery charge, will be automatically displayed on the checkout page. 

4. **Multiple Brands:** Since our website is a marketplace that offers products from various brands, customers ordering from multiple brands may receive their delivery packages separately. 

5. **Postcode Exceptions:** Since our website is a marketplace that offers products of varying sizes from various brand owners, certain postcodes may be excluded to be delivered to. Since the permutations are too great for any software to distinguish this on a per product basis, we may have to contact affected customers after their order is placed to inform them accordingly if refunds are necessary. We will make every effort to try and find a courier if possible. This mainly applies to larger items to outer lying postcodes.

We quote a standard delivery of up to 3-5 working days, the majority of orders are delivered in a 2-3 working day time period. Next working day delivery on orders placed by 2:00 pm, if available, will be indicated in the checkout page. Saturday and Sundays do not count as working days.

if you have any problem regarding your order contact our customer service team.

International zones

All parcels to these zones are based on the weight for the total order quantity and dependant on the size of the parcel may be volumetric weight as per the couriers discretion. The cost will be determined in the checkout based on the destination.

So, your order is on its way

We'll send you an email to confirm when we ship your items. Most medium and large-sized orders require a signature upon delivery. If you know you won't be at home, why not consider arranging delivery to your work or a friend’s address? You will be able to do this on the courier’s website once you have received your consignment details by email. The courier will endeavour to deliver all parcels as per the customer’s instructions, however, if those instructions leave the safety of the parcel in an un-secure environment, we will not accept liability for the loss or replacement of the parcel.

Always check the packaging for damage and make a note of this when signing. Please only sign as received in good condition if that is the case. If the goods have obviously been damaged in transit, please refuse delivery, and call us.

If you're out when the courier arrives, they will leave a calling card. Please contact the courier directly to arrange a convenient time for re-delivery. If they're still not able to deliver on the third attempt, they may request you collect the order from their depot. Subsequent delivery attempts may require additional payment by the customer.

Please note that we will not be held responsible for the performance of the courier company once the parcel has been collected from us. Nor are we responsible for any local taxes or extra customs duties that may be required depending upon your local country's import laws.

Understanding carbon removal

The Planet app neutralizes your shipping emissions and removes carbon dioxide from the atmosphere. Carbon removal is the process of capturing carbon dioxide from the atmosphere and then storing it.

For example, if a truck or a plane that delivers your shipment releases 1 kg of carbon dioxide (CO2) into the atmosphere, and as we are subscribed to the Planet app, then Shopify on our behalf ensures that 1kg of CO2 is also sucked from the atmosphere and stored away using  solutions and technologies in a sustainability fund.

There is a fast-growing and evolving sector with many carbon removal technologies in different stages of development. These technologies include nature-based solutions, such as reforestation and soil carbon sequestration and more high-tech solutions, such as direct air capture and mineralization.

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

Need to return an item? No problem!

Here's how to make the process smooth and ensure your return gets to the right place:

  1. Request a Return Authorization Code: Before sending anything back, simply email us at customerservices@anydaydirect.com. This email will help us track your return and send it to the appropriate warehouse for faster processing.

  2. Include a Copy of Your Invoice/Packing List: Pop a copy of your invoice or packing list inside the package with your returning item(s). This helps us quickly identify your order and process your request efficiently.

Important Note: Please do not return items to our registered office. Returns sent to this address will not be accepted.

That's it! We'll take care of the rest from there.

Description

Restricted to Salon Professionals

This Capillary styling conditioner causes the natural alignment of cuticles, providing strength and resilience to your hair. The detoxing ability creates a breakage solution, also taming and reducing volume. It gives for a curly definition, leaving you with a beautiful finish.

SALVATORE B Capillary Styling Conditioner - 100ml: Ultimate Hair Nourishment and Styling

Transform your hair care routine with the SALVATORE B Capillary Styling Conditioner, a 1 L professional-grade formula designed to provide deep nourishment and enhance manageability. Perfect for daily use, this conditioner not only detangles and softens your hair but also prepares it for effortless styling, leaving it smooth, shiny, and full of life.

Key Features:

  • Intense Hydration: Infused with moisturizing agents, this conditioner delivers deep hydration, restoring your hair’s natural moisture balance and preventing dryness and frizz.
  • Capillary Strengthening: SALVATORE B Capillary Styling Conditioner is specially formulated to strengthen the hair shaft, reducing breakage and promoting healthier, more resilient hair.
  • Enhances Styling: With its lightweight yet nourishing formula, this conditioner ensures your hair is easy to style, making it perfect for creating sleek, smooth looks or bouncy, voluminous styles.
  • Salon-Quality Finish: Achieve a professional, salon-like finish at home with hair that feels soft, silky, and easy to manage.
  • Suitable for All Hair Types: Whether you have straight, wavy, curly, or coily hair, this versatile conditioner is ideal for all hair types, providing the perfect base for any style.

Why Choose SALVATORE B Capillary Styling Conditioner?

This conditioner is more than just a hair softener—it’s a vital step in your styling routine. Its advanced formula not only detangles but also fortifies your hair, making it more resilient to daily styling and environmental stressors. The result is hair that’s not only easier to style but also looks and feels healthier with every use.

Whether you’re aiming for sleek straight hair or defined curls, SALVATORE B Capillary Styling Conditioner provides the nourishment and manageability you need to achieve your desired look. Its generous 100ml size ensures long-lasting care, making it an excellent value for those who want beautiful, manageable hair every day.

How to Use:

  • After shampooing, apply an ample amount of conditioner to damp hair.
  • Focus on the mid-lengths and ends, where your hair needs the most moisture.
  • Leave on for a few minutes to allow the nourishing ingredients to penetrate.
  • Rinse thoroughly with lukewarm water.
  • Style as desired.

With SALVATORE B Capillary Styling Conditioner, you can enjoy effortlessly manageable, beautifully styled hair every day. Elevate your hair care routine and experience the benefits of salon-quality conditioning at home.

More Information

Sku : 33069001

Brand : Salvatore

Delivery

Carbon Neutral Shipping

All our shipments are carbon-neutral, as we subscribe to the Planet app, thereby by funding innovative companies that pull carbon dioxide (CO2) out of the atmosphere and store it. We are proud to showcase our commitment to shipping carbon-neutral to all customers. 

Delivery Costs and Times

1. **Free Delivery:** Most items on our website come with free delivery. This information is displayed on the product page as well as in the checkout.

2. **Exceptions:** There are some specific product categories, such as hair products and barbecue products, where a supplier delivery charge applies. Customers will be informed of this charge in the checkout process.

3. **Checkout Process:** All delivery charges, whether for free delivery or the supplier delivery charge, will be automatically displayed on the checkout page. 

4. **Multiple Brands:** Since our website is a marketplace that offers products from various brands, customers ordering from multiple brands may receive their delivery packages separately. 

5. **Postcode Exceptions:** Since our website is a marketplace that offers products of varying sizes from various brand owners, certain postcodes may be excluded to be delivered to. Since the permutations are too great for any software to distinguish this on a per product basis, we may have to contact affected customers after their order is placed to inform them accordingly if refunds are necessary. We will make every effort to try and find a courier if possible. This mainly applies to larger items to outer lying postcodes.

We quote a standard delivery of up to 3-5 working days, the majority of orders are delivered in a 2-3 working day time period. Next working day delivery on orders placed by 2:00 pm, if available, will be indicated in the checkout page. Saturday and Sundays do not count as working days.

if you have any problem regarding your order contact our customer service team.

International zones

All parcels to these zones are based on the weight for the total order quantity and dependant on the size of the parcel may be volumetric weight as per the couriers discretion. The cost will be determined in the checkout based on the destination.

So, your order is on its way

We'll send you an email to confirm when we ship your items. Most medium and large-sized orders require a signature upon delivery. If you know you won't be at home, why not consider arranging delivery to your work or a friend’s address? You will be able to do this on the courier’s website once you have received your consignment details by email. The courier will endeavour to deliver all parcels as per the customer’s instructions, however, if those instructions leave the safety of the parcel in an un-secure environment, we will not accept liability for the loss or replacement of the parcel.

Always check the packaging for damage and make a note of this when signing. Please only sign as received in good condition if that is the case. If the goods have obviously been damaged in transit, please refuse delivery, and call us.

If you're out when the courier arrives, they will leave a calling card. Please contact the courier directly to arrange a convenient time for re-delivery. If they're still not able to deliver on the third attempt, they may request you collect the order from their depot. Subsequent delivery attempts may require additional payment by the customer.

Please note that we will not be held responsible for the performance of the courier company once the parcel has been collected from us. Nor are we responsible for any local taxes or extra customs duties that may be required depending upon your local country's import laws.

Understanding carbon removal

The Planet app neutralizes your shipping emissions and removes carbon dioxide from the atmosphere. Carbon removal is the process of capturing carbon dioxide from the atmosphere and then storing it.

For example, if a truck or a plane that delivers your shipment releases 1 kg of carbon dioxide (CO2) into the atmosphere, and as we are subscribed to the Planet app, then Shopify on our behalf ensures that 1kg of CO2 is also sucked from the atmosphere and stored away using  solutions and technologies in a sustainability fund.

There is a fast-growing and evolving sector with many carbon removal technologies in different stages of development. These technologies include nature-based solutions, such as reforestation and soil carbon sequestration and more high-tech solutions, such as direct air capture and mineralization.

Return

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

Need to return an item? No problem!

Here's how to make the process smooth and ensure your return gets to the right place:

  1. Request a Return Authorization Code: Before sending anything back, simply email us at customerservices@anydaydirect.com. This email will help us track your return and send it to the appropriate warehouse for faster processing.

  2. Include a Copy of Your Invoice/Packing List: Pop a copy of your invoice or packing list inside the package with your returning item(s). This helps us quickly identify your order and process your request efficiently.

Important Note: Please do not return items to our registered office. Returns sent to this address will not be accepted.

That's it! We'll take care of the rest from there.