SALVATORE - F Chemical Control, Mask 500ml - anydaydirect
SALVATORE - F Chemical Control, Mask 500ml - anydaydirect
SALVATORE - F Chemical Control, Mask 500ml - anydaydirect
SALVATORE - F Chemical Control, Mask 500ml - anydaydirect
SALVATORE - F Chemical Control, Mask 500ml - anydaydirect
SALVATORE - F Chemical Control, Mask 500ml - anydaydirect

SALVATORE - F Chemical Control Mask 500ml: Nourishes & Repairs

£61.50
Minus Plus
Step By Step
Apply onto wet hair after shampoo. Massage into scalp and ends of hair. Leave in for 10 to 15 minute and rinse thoroughly.
Product Ingredients
Contains Cetearyl alcohol, Cetrimonium chloride, Astrocaryum tucuma seed butter, Ceteareth-20, Macadamia ternifolia seed butter, Theobroma grandiflorium seed butter, BHT, BIS (13-15 Alkoxy), PG-amodiethicone, Behentrimonium, Hydroxyethylcellulose, Citral, Eugenol, Hydrolysed collagen, Hydrolysed keratin, Phenyl trimethicone, Polyquaternium-7, Quaternium-33, Saccharide isomerate, Stryphnodendron astringents bark extract, Piptadenia colubrina peel extract, Serian, Ethylhexyl methoxycinnamate, Coffea arabica seed oil, ethylhexyl triazine, Isodecyl neopentanoate, Guar hydroxypropyltrimonium chloride, Silanetriol, Pathenol.
Cetearyl alcohol: Adds moisture to strands, provides slip and an emulsifying agent. Derived from natural resources.
Cetrimonium chloride: Anti static agent that helps condition the hair. Not only conditioning, it also acts as a preservative by preventing the growth of bacteria in liquid solutions.
Astrocaryum tucuma seed butter: It’s fatty acid content increases moisture levers and softens. Adds shine to the strands. High amounts of vitamin A also contribute to a healthy, supple, oil-producing scalp for hair growth and length retention. Tumuca butter is an excellent choice for damaged hair in need of restricting and stabilising.
Ceteareth-20: The emollient and emulsifying properties make your hair soft and shiny.
Macadamia ternifolia seed oil: Macadamia is great for calling frizz, tangles and dullness. Adds shine and vitality to your strands while coating your ends and keeping your scalp moisturised.
Theobroma grandiflorum: For fuller and softer hair, it penetrates the hair shaft to smoothen and lay down root of hair. Also has powerful hydrating qualities and increases hair growth. The rich nutrients contained in the butter feeds the follicles and allows it to grow more healthy hair at a faster rate.
BHT: Improves quality of hair and texture. Promotes growth of new healthy hair.
BIS_C13-15 Alkoxy): Delivers benefits for damaged. Hair such as restoring hairs hydrophobic state, breakage and improving hair-feel by enabling a homogenous root-to-tip coverage without build up on hair.
PG-Amodimethicone: Doesn’t weigh hair down, increases softness and smoothens, improves texture and shine, reduces frizziness and increases colour preservation. Selectively binds to hair that is more damaged and reduces friction between hair shafts, preventing damage to the hair.
Behentrimonium: Keeps your hair frizz free and makes hair manageable and soft.
Hydroxyethanylcellulose: Gives a soft, smooth and attractive look. Considering its stabilising, foaming, thickening and viscosity controlling properties, it has wide use in personal care and beauty products.
Citral: Strengthens hair follicles and helps fight hair loss.
Eugenol: Derived from clove oil. Helps promote hair growth when applied to the roots. It can also repair, strengthen and add a healthy shine to the strands.
Hydrolysed collagen: Provides amino acids that can be used to build up hair. Helps fight damage to the hair follicles. May prevent hair thinning associated with ageing. Prevents premature greying.
Hydrolysed keratin: Minimises the amazing effects of sun damage, heat styling, chemical treatments and combing hair. Fights frizz and improves hairs texture.
Phenyl trimethicone: Hair and skin conditioning agent. Improves texture of hair that has been damaged by chemical treatment.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Quaternium-33: Anti static conditioning.
Saccharide isomerate: Binds to the keratin layer and transfers the pottery of restoring water to the keratin so that binding property can no longer be washed out.
Stryphnodedron astringent bark extract: Suppresses hair loss.
Piptadenia colubrina extract: Supports hair growth. Protects hair and is highly moisturising.
Serian: Improves strength and hair elasticity. Gently closes cuticles which seals in moisture, adding shine and protecting bonds in your hair.
Ethylhexyl methoxycinnamate: Helps protect hair from drying effects from the sun. Absorbs, reflects and scatters UV rays.
Coffee arabica seed oil: May stop hair loss and promote regrowth. Stimulates growth of new, healthy hair follicles. Gives light, moisture and volume to hair and leaves it looking naturally shiny.
Ethylhexyl triazone: UV absorber. Protects hair and skin from the sun.
Isodecyl neopentanoate: Gives a light and non-greasy feel to the formula. Reduces oil and heavy build up of products.
Guar hydroxypropyltrimonium: Neutralises the negative charges on hair strands that cause hair to become static or tangled. Doesn’t weigh hair down.
Silanetriol: A silicon derived product. Improves the tensile strength of hair. Enhances penetration of other ingredients.
Pathenol: For shinier hair. Stimulates hair growth, helps strengthen hair, retains moisture and improves texture of damaged hair.
Garden Terms and Conditions
We are unable at present to deliver to Northern Ireland which includes all BT postcodes, nor can we deliver to BFPO postcodes.
Order dispatch: Owing to the nature of the products (live plants) and specific storage requirements, it can take longer than usual for orders to be dispatched.
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a support ticket directly from the order to the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item.
Order delivery:  Most orders are sent using a tracked 48-hour service via Yodel. The aim is to deliver the item within 6-7 calendar days of the order being placed, but delivery can take up to 8-10 calendar days as living plants are dispatched at the optimal time in order to reach your customers in the best possible condition. To avoid perishable items being held at depots, no signature is required, the courier will instead leave your customer’s order in a safe place on their property. 
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a ticket from the order requesting the cancellation from the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item. All products are supplied with a complete and unconditional guarantee for the first 30 days after you receive them, which is in addition to your statutory rights. However, to give you even more assurance, thereafter we are delighted to provide you with our Lifetime Guarantee on all hardy plants* – which means just that!
“ If at any time any hardy tree, shrub, plant or bulb you buy from us does not thrive, let us know and we will send you a direct replacement FREE OF CHARGE, without question – all we ask is that you pay for the current standard Postage, Packing and Insurance for the item. ”
*** Hardy plants are defined as plants that we would reasonably expect to overwinter and survive multiple growing seasons in the UK climate. Look out for the snowflake symbol, this means the product is covered under our guarantee.
** If the product you ordered is no longer available, we will happily replace it with an equivalent item. If your original order was eligible for free P&P, we ask that you pay the current, standard P&P charge in order to replace items under the Lifetime Guarantee. Under no circumstances will we issue cash refunds under our Lifetime Guarantee.
Brand Salvatore
More details Right

Imagine transforming your chemically treated hair into soft, healthy, and radiant locks. Meet the ultimate solution for hair undergoing chemical processes, designed to deliver nourishment, repair, and protection with each use. This luxurious mask ensures your hair looks and feels its best, no matter what treatments it has endured.

Features and Advantages

  • Reconstruction Power: Strengthens and repairs damaged hair fibers and cuticles, providing intense hydration for a luxurious feel.
  • Neutralization: Effectively neutralizes alkalinity and acidity, preventing further damage and ensuring your hair retains its natural shine and softness.
  • Consistent Results: Ideal for use before and after chemical treatments, ensuring that your hair remains stable and healthy throughout the process.

How to Use

  • Preparation: Wash your hair with your favorite shampoo and rinse thoroughly.
  • Application: Apply a generous amount of the mask onto wet hair, concentrating on the scalp and ends.
  • Massage: Gently massage using circular motions to ensure even distribution.
  • Wait: Let the mask sit for 10-15 minutes to penetrate deeply into the hair fibers.
  • Rinse: Rinse thoroughly with warm water until all product is removed.

Perfect Scenarios for Use

  • Salon Professionals: Restricted to those who know their way around professional-grade products.
  • Damage Control: Ideal for repairing hair damaged by constant coloring, bleaching, or straightening treatments.
  • Hydration Boost: Perfect for anyone looking to infuse their hair with deep hydration and long-lasting moisture.

Take charge of your hair's health and beauty with this product! With its powerful blend of nourishing ingredients and advanced formula, it's the go-to solution for chemically treated hair. Feel the transformation and enjoy softer, healthier, and more radiant hair with every use. Treat yourself to the best, because your hair deserves it.

Sku : 7179

Brand : Salvatore

Carbon Neutral Shipping

All our shipments are carbon-neutral, as we subscribe to the Planet app, thereby by funding innovative companies that pull carbon dioxide (CO2) out of the atmosphere and store it. We are proud to showcase our commitment to shipping carbon-neutral to all customers. 

Delivery Costs and Times

1. **Free Delivery:** Most items on our website come with free delivery. This information is displayed on the product page as well as in the checkout.

2. **Exceptions:** There are some specific product categories, such as hair products and barbecue products, where a supplier delivery charge applies. Customers will be informed of this charge in the checkout process.

3. **Checkout Process:** All delivery charges, whether for free delivery or the supplier delivery charge, will be automatically displayed on the checkout page. 

4. **Multiple Brands:** Since our website is a marketplace that offers products from various brands, customers ordering from multiple brands may receive their delivery packages separately. 

5. **Postcode Exceptions:** Since our website is a marketplace that offers products of varying sizes from various brand owners, certain postcodes may be excluded to be delivered to. Since the permutations are too great for any software to distinguish this on a per product basis, we may have to contact affected customers after their order is placed to inform them accordingly if refunds are necessary. We will make every effort to try and find a courier if possible. This mainly applies to larger items to outer lying postcodes.

We quote a standard delivery of up to 3-5 working days, the majority of orders are delivered in a 2-3 working day time period. Next working day delivery on orders placed by 2:00 pm, if available, will be indicated in the checkout page. Saturday and Sundays do not count as working days.

if you have any problem regarding your order contact our customer service team.

International zones

All parcels to these zones are based on the weight for the total order quantity and dependant on the size of the parcel may be volumetric weight as per the couriers discretion. The cost will be determined in the checkout based on the destination.

So, your order is on its way

We'll send you an email to confirm when we ship your items. Most medium and large-sized orders require a signature upon delivery. If you know you won't be at home, why not consider arranging delivery to your work or a friend’s address? You will be able to do this on the courier’s website once you have received your consignment details by email. The courier will endeavour to deliver all parcels as per the customer’s instructions, however, if those instructions leave the safety of the parcel in an un-secure environment, we will not accept liability for the loss or replacement of the parcel.

Always check the packaging for damage and make a note of this when signing. Please only sign as received in good condition if that is the case. If the goods have obviously been damaged in transit, please refuse delivery, and call us.

If you're out when the courier arrives, they will leave a calling card. Please contact the courier directly to arrange a convenient time for re-delivery. If they're still not able to deliver on the third attempt, they may request you collect the order from their depot. Subsequent delivery attempts may require additional payment by the customer.

Please note that we will not be held responsible for the performance of the courier company once the parcel has been collected from us. Nor are we responsible for any local taxes or extra customs duties that may be required depending upon your local country's import laws.

Understanding carbon removal

The Planet app neutralizes your shipping emissions and removes carbon dioxide from the atmosphere. Carbon removal is the process of capturing carbon dioxide from the atmosphere and then storing it.

For example, if a truck or a plane that delivers your shipment releases 1 kg of carbon dioxide (CO2) into the atmosphere, and as we are subscribed to the Planet app, then Shopify on our behalf ensures that 1kg of CO2 is also sucked from the atmosphere and stored away using  solutions and technologies in a sustainability fund.

There is a fast-growing and evolving sector with many carbon removal technologies in different stages of development. These technologies include nature-based solutions, such as reforestation and soil carbon sequestration and more high-tech solutions, such as direct air capture and mineralization.

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

Need to return an item? No problem!

Here's how to make the process smooth and ensure your return gets to the right place:

  1. Request a Return Authorization Code: Before sending anything back, simply email us at customerservices@anydaydirect.com. This email will help us track your return and send it to the appropriate warehouse for faster processing.

  2. Include a Copy of Your Invoice/Packing List: Pop a copy of your invoice or packing list inside the package with your returning item(s). This helps us quickly identify your order and process your request efficiently.

Important Note: Please do not return items to our registered office. Returns sent to this address will not be accepted.

That's it! We'll take care of the rest from there.

Description

Imagine transforming your chemically treated hair into soft, healthy, and radiant locks. Meet the ultimate solution for hair undergoing chemical processes, designed to deliver nourishment, repair, and protection with each use. This luxurious mask ensures your hair looks and feels its best, no matter what treatments it has endured.

Features and Advantages

  • Reconstruction Power: Strengthens and repairs damaged hair fibers and cuticles, providing intense hydration for a luxurious feel.
  • Neutralization: Effectively neutralizes alkalinity and acidity, preventing further damage and ensuring your hair retains its natural shine and softness.
  • Consistent Results: Ideal for use before and after chemical treatments, ensuring that your hair remains stable and healthy throughout the process.

How to Use

  • Preparation: Wash your hair with your favorite shampoo and rinse thoroughly.
  • Application: Apply a generous amount of the mask onto wet hair, concentrating on the scalp and ends.
  • Massage: Gently massage using circular motions to ensure even distribution.
  • Wait: Let the mask sit for 10-15 minutes to penetrate deeply into the hair fibers.
  • Rinse: Rinse thoroughly with warm water until all product is removed.

Perfect Scenarios for Use

  • Salon Professionals: Restricted to those who know their way around professional-grade products.
  • Damage Control: Ideal for repairing hair damaged by constant coloring, bleaching, or straightening treatments.
  • Hydration Boost: Perfect for anyone looking to infuse their hair with deep hydration and long-lasting moisture.

Take charge of your hair's health and beauty with this product! With its powerful blend of nourishing ingredients and advanced formula, it's the go-to solution for chemically treated hair. Feel the transformation and enjoy softer, healthier, and more radiant hair with every use. Treat yourself to the best, because your hair deserves it.

More Information

Sku : 7179

Brand : Salvatore

Delivery

Carbon Neutral Shipping

All our shipments are carbon-neutral, as we subscribe to the Planet app, thereby by funding innovative companies that pull carbon dioxide (CO2) out of the atmosphere and store it. We are proud to showcase our commitment to shipping carbon-neutral to all customers. 

Delivery Costs and Times

1. **Free Delivery:** Most items on our website come with free delivery. This information is displayed on the product page as well as in the checkout.

2. **Exceptions:** There are some specific product categories, such as hair products and barbecue products, where a supplier delivery charge applies. Customers will be informed of this charge in the checkout process.

3. **Checkout Process:** All delivery charges, whether for free delivery or the supplier delivery charge, will be automatically displayed on the checkout page. 

4. **Multiple Brands:** Since our website is a marketplace that offers products from various brands, customers ordering from multiple brands may receive their delivery packages separately. 

5. **Postcode Exceptions:** Since our website is a marketplace that offers products of varying sizes from various brand owners, certain postcodes may be excluded to be delivered to. Since the permutations are too great for any software to distinguish this on a per product basis, we may have to contact affected customers after their order is placed to inform them accordingly if refunds are necessary. We will make every effort to try and find a courier if possible. This mainly applies to larger items to outer lying postcodes.

We quote a standard delivery of up to 3-5 working days, the majority of orders are delivered in a 2-3 working day time period. Next working day delivery on orders placed by 2:00 pm, if available, will be indicated in the checkout page. Saturday and Sundays do not count as working days.

if you have any problem regarding your order contact our customer service team.

International zones

All parcels to these zones are based on the weight for the total order quantity and dependant on the size of the parcel may be volumetric weight as per the couriers discretion. The cost will be determined in the checkout based on the destination.

So, your order is on its way

We'll send you an email to confirm when we ship your items. Most medium and large-sized orders require a signature upon delivery. If you know you won't be at home, why not consider arranging delivery to your work or a friend’s address? You will be able to do this on the courier’s website once you have received your consignment details by email. The courier will endeavour to deliver all parcels as per the customer’s instructions, however, if those instructions leave the safety of the parcel in an un-secure environment, we will not accept liability for the loss or replacement of the parcel.

Always check the packaging for damage and make a note of this when signing. Please only sign as received in good condition if that is the case. If the goods have obviously been damaged in transit, please refuse delivery, and call us.

If you're out when the courier arrives, they will leave a calling card. Please contact the courier directly to arrange a convenient time for re-delivery. If they're still not able to deliver on the third attempt, they may request you collect the order from their depot. Subsequent delivery attempts may require additional payment by the customer.

Please note that we will not be held responsible for the performance of the courier company once the parcel has been collected from us. Nor are we responsible for any local taxes or extra customs duties that may be required depending upon your local country's import laws.

Understanding carbon removal

The Planet app neutralizes your shipping emissions and removes carbon dioxide from the atmosphere. Carbon removal is the process of capturing carbon dioxide from the atmosphere and then storing it.

For example, if a truck or a plane that delivers your shipment releases 1 kg of carbon dioxide (CO2) into the atmosphere, and as we are subscribed to the Planet app, then Shopify on our behalf ensures that 1kg of CO2 is also sucked from the atmosphere and stored away using  solutions and technologies in a sustainability fund.

There is a fast-growing and evolving sector with many carbon removal technologies in different stages of development. These technologies include nature-based solutions, such as reforestation and soil carbon sequestration and more high-tech solutions, such as direct air capture and mineralization.

Return

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

Need to return an item? No problem!

Here's how to make the process smooth and ensure your return gets to the right place:

  1. Request a Return Authorization Code: Before sending anything back, simply email us at customerservices@anydaydirect.com. This email will help us track your return and send it to the appropriate warehouse for faster processing.

  2. Include a Copy of Your Invoice/Packing List: Pop a copy of your invoice or packing list inside the package with your returning item(s). This helps us quickly identify your order and process your request efficiently.

Important Note: Please do not return items to our registered office. Returns sent to this address will not be accepted.

That's it! We'll take care of the rest from there.