SALVATORE - J Cortex, Mask 500ml - anydaydirect
SALVATORE - J Cortex, Mask 500ml - anydaydirect
SALVATORE - J Cortex, Mask 500ml - anydaydirect
SALVATORE - J Cortex, Mask 500ml - anydaydirect

SALVATORE - Tanino J Cortex Mask 500ml: Ultimate Hair Revitalizer

£61.50
Minus Plus
Step By Step
Apply after shampoo and massage into scalp and ends of hair. Leave in for 10 to 15 minutes and rinse thoroughly.
Product Ingredients
Contains Ceterayl Alcohol, Cetrimonium Chloride, Paraffinium Liquidum, Hydrolysed Rice Protein, Panthenol, Astrocaryum Tucuma Seed Oil, Brassicamidopropyl, Macadamia Ternifola, Saccharide Isomerate, Theobroma Grandiflorum, Behentrimonium, BHT, Hydroxypropyl, PPG-3 Benzyl Ether Myristate, Hydroxyethylcellulose, Polyquaternium-7, Disodium Edta, Polyquaternium-10, Guar Hydroxypropyltrimonium Chloride, Quaternium-70, Linalool, Acetylated Lanolin Alcohol, Propene Glycol, Citric Acid, Hydrolysed Collagen, Silk Amino Acids, Hydrolysed What Protein, Amodimethicone, Tocopheryl Phosphate, Coumarin, Silantriol.
Cetearyl alcohol: Adds moisture to strands, provides slip and an emulsifying agent. Derived from natural resources.
Cetrimonium chloride: Anti static agent that helps condition the hair. Not only conditioning, it also acts as a preservative by preventing the growth of bacteria in liquid solutions.
Paraffinum liquidum: Derived rom petrolum, it delivers a deep condition, shine, softness and smoothness. Thicnens the structure of strands and closes cuticle scales. Also prevents hair static and fly aways.
Hydrolysed rice protein: Increases hair volume. Also adds natural shine and highlights to the hair. Binds to the moisture which leads to increased flexibility and tensile strength.
Pathenol: For shinier hair. Stimulates hair growth, helps strengthen hair, retains moisture and improves texture of damaged hair.
Astrocaryum tucuma seed butter: It’s fatty acid content increases moisture levers and softens. Adds shine to the strands. High amounts of vitamin A also contribute to a healthy, supple, oil-producing scalp for hair growth and length retention. Tumuca butter is an excellent choice for damaged hair in need of restricting and stabilising.
Brassicamidopropyl: Binds to the hair, helps correct the negative charge of shampooing. Helps detangle, reduce fly aways and static. Promotes the smoothening of cuticles and doesn't cause product build up.
Macadamia ternifolia seed oil: Macadamia is great for calling frizz, tangles and dullness. Adds shine and vitality to your strands while coating your ends and keeping your scalp moisturised.
Saccharide isomerate: Binds to the keratin layer and transfers the pottery of restoring water to the keratin so that binding property can no longer be washed out.
Theobroma grandiflorum: For fuller and softer hair, it penetrates the hair shaft to smoothen and lay down root of hair. Also has powerful hydrating qualities and increases hair growth. The rich nutrients contained in the butter feeds the follicles and allows it to grow more healthy hair at a faster rate.
Behentrimonium: Keeps your hair frizz free and makes hair manageable and soft.
BHT: Improves quality of hair and texture. Promotes growth of new healthy hair.
Hydroxypropyl: Enhances shine, smoothness and combability.
PPG-3 Benzyl ether myristate: Adds shine to hair.
Hydroxyethanylcellulose: Gives a soft, smooth and attractive look. Considering its stabilising, foaming, thickening and viscosity controlling properties, it has wide use in personal care and beauty products.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Disodium edta: An effective chelating agent, binding to metal ions making emulsions more stable and allowing washes and soaps to develop a thick, rich lather.
Polyquaternium-10: A high performing multi-tasker used to fight frizz, improve manageability and provide defined, bouncy curls.
Guar hydroxypropyltrimonium: Neutralises the negative charges on hair strands that cause hair to become static or tangled. Doesn’t weigh hair down.
Quaternium-70: Heat protectant. Protects hair against thermal damage caused by styling e.g. straightening or curling.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Acetylated lanolin alcohol: Heals topical and anti-inflammatory. Prevents the evaporation of water from skin and hair, retaining moisture, allowing the hair to be moisturised and more manageable.
Propylene glycol: Absorbs moisture in formulas, reducing bacteria growth. Softens the hair and allows it to be comb through easily.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Hydrolysed collagen: Provides amino acids that can be used to build up hair. Helps fight damage to the hair follicles. May prevent hair thinning associated with ageing. Prevents premature greying.
Silk amino acids: Treats damage and adds a protective barrier that seals in moisture, making hair more manageable and less prone to breakage. Extra hydration also leads to increased length retention, less frizz and softer hair.
Hydrolysed wheat protein: Reduces hairs porosity and strengthens it from within, making your hair healthier, shinier and easy to style. The protein increases your hairs ability to receive and retain moisture. Helps reduce breakage, eliminates frizz/tangles and makes your hair appear fuller.
Tocopheryl phosphate: Decreases redness and inflammation if applied to an irritated area, it also works to prevent dry/damaged hair.
Benzophenone-3: Helps preserve the hair dye you use and may protect the hair cuticle from ultraviolet damage.
Silanetriol: A silicon derived product. Improves the tensile strength of hair. Enhances penetration of other ingredients.
Garden Terms and Conditions
We are unable at present to deliver to Northern Ireland which includes all BT postcodes, nor can we deliver to BFPO postcodes.
Order dispatch: Owing to the nature of the products (live plants) and specific storage requirements, it can take longer than usual for orders to be dispatched.
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a support ticket directly from the order to the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item.
Order delivery:  Most orders are sent using a tracked 48-hour service via Yodel. The aim is to deliver the item within 6-7 calendar days of the order being placed, but delivery can take up to 8-10 calendar days as living plants are dispatched at the optimal time in order to reach your customers in the best possible condition. To avoid perishable items being held at depots, no signature is required, the courier will instead leave your customer’s order in a safe place on their property. 
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a ticket from the order requesting the cancellation from the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item. All products are supplied with a complete and unconditional guarantee for the first 30 days after you receive them, which is in addition to your statutory rights. However, to give you even more assurance, thereafter we are delighted to provide you with our Lifetime Guarantee on all hardy plants* – which means just that!
“ If at any time any hardy tree, shrub, plant or bulb you buy from us does not thrive, let us know and we will send you a direct replacement FREE OF CHARGE, without question – all we ask is that you pay for the current standard Postage, Packing and Insurance for the item. ”
*** Hardy plants are defined as plants that we would reasonably expect to overwinter and survive multiple growing seasons in the UK climate. Look out for the snowflake symbol, this means the product is covered under our guarantee.
** If the product you ordered is no longer available, we will happily replace it with an equivalent item. If your original order was eligible for free P&P, we ask that you pay the current, standard P&P charge in order to replace items under the Lifetime Guarantee. Under no circumstances will we issue cash refunds under our Lifetime Guarantee.
Brand Salvatore
More details Right

Expert hair care at home has never been easier. Imagine a world where every wash feels like a luxurious escape to the salon, transforming your hair from dull and lifeless to vibrant and healthy. The SALVATORE - J Cortex, Mask 500ml, is the ultimate hair revitalizer designed to nourish, protect, and rejuvenate each strand with its powerhouse blend of natural ingredients. It's more than just a hair mask, it's an at-home treatment for stronger, shinier, and resilient hair.

Incredible Ingredients for Premium Care

  • Astrocaryum Tucuma Seed Oil: Packed with fatty acids and Vitamin A, this oil intensely moisturizes and adds brilliant shine to damaged hair.
  • Hydrolysed Rice Protein: Boosts volume and enhances natural highlights, leaving your hair looking fuller and more robust.
  • Panthenol: Known for its ability to stimulate hair growth while strengthening and retaining moisture, resulting in improved texture for damaged hair.
  • Macadamia Ternifolia Seed Oil: Banishes frizz and tangles, restores shine, and maintains the moisture balance of your hair.
  • Theobroma Grandiflorum: Deeply penetrates the hair shaft to smooth and hydrate, promoting hair growth and fullness.
  • Quaternium-70: Provides essential thermal protection, ideal for those who frequently use heat styling tools.

Best Practices for Maximum Effect

To get the most out of the J Cortex Mask, follow these easy steps:

  • After shampooing, apply the mask generously from scalp to tips.
  • Massage gently, focusing on the ends where damage is often most severe.
  • Leave it on for 10-15 minutes to allow the nourishing ingredients to fully penetrate.
  • Rinse thoroughly for an immediate transformation.
  • For an extra-moisturizing boost, use a shower cap to lock in heat or pair the mask with a heated hair wrap.

Perfect For Every Scenario

This versatile treatment is ideal for:

  • Professionals: Perfect for those whose hair suffers from frequent styling and treatments.
  • Busy Moms: Offers a quick yet luxurious salon-like treatment in the comfort of your own home.
  • Fitness Enthusiasts: Helps revive hair that's frequently washed and exposed to sweat.
  • Individuals with Fine or Thin Hair: Boosts volume and strengthens fragile strands.
  • People with Dry, Damaged, or Color-Treated Hair: Ideal for maintaining hair health amidst regular chemical treatments.

Elevate your hair care game with the SALVATORE - J Cortex, Mask 500ml. Your hair will thank you every day with newfound strength, shine, and flexibility. Don't wait any longer to experience this ultimate hair rejuvenation, add it to your cart now, and transform your hair care routine today.

Sku : 7183

Brand : Salvatore

Carbon Neutral Shipping

All our shipments are carbon-neutral, as we subscribe to the Planet app, thereby by funding innovative companies that pull carbon dioxide (CO2) out of the atmosphere and store it. We are proud to showcase our commitment to shipping carbon-neutral to all customers. 

Delivery Costs and Times

1. **Free Delivery:** Most items on our website come with free delivery. This information is displayed on the product page as well as in the checkout.

2. **Exceptions:** There are some specific product categories, such as hair products and barbecue products, where a supplier delivery charge applies. Customers will be informed of this charge in the checkout process.

3. **Checkout Process:** All delivery charges, whether for free delivery or the supplier delivery charge, will be automatically displayed on the checkout page. 

4. **Multiple Brands:** Since our website is a marketplace that offers products from various brands, customers ordering from multiple brands may receive their delivery packages separately. 

5. **Postcode Exceptions:** Since our website is a marketplace that offers products of varying sizes from various brand owners, certain postcodes may be excluded to be delivered to. Since the permutations are too great for any software to distinguish this on a per product basis, we may have to contact affected customers after their order is placed to inform them accordingly if refunds are necessary. We will make every effort to try and find a courier if possible. This mainly applies to larger items to outer lying postcodes.

We quote a standard delivery of up to 3-5 working days, the majority of orders are delivered in a 2-3 working day time period. Next working day delivery on orders placed by 2:00 pm, if available, will be indicated in the checkout page. Saturday and Sundays do not count as working days.

if you have any problem regarding your order contact our customer service team.

International zones

All parcels to these zones are based on the weight for the total order quantity and dependant on the size of the parcel may be volumetric weight as per the couriers discretion. The cost will be determined in the checkout based on the destination.

So, your order is on its way

We'll send you an email to confirm when we ship your items. Most medium and large-sized orders require a signature upon delivery. If you know you won't be at home, why not consider arranging delivery to your work or a friend’s address? You will be able to do this on the courier’s website once you have received your consignment details by email. The courier will endeavour to deliver all parcels as per the customer’s instructions, however, if those instructions leave the safety of the parcel in an un-secure environment, we will not accept liability for the loss or replacement of the parcel.

Always check the packaging for damage and make a note of this when signing. Please only sign as received in good condition if that is the case. If the goods have obviously been damaged in transit, please refuse delivery, and call us.

If you're out when the courier arrives, they will leave a calling card. Please contact the courier directly to arrange a convenient time for re-delivery. If they're still not able to deliver on the third attempt, they may request you collect the order from their depot. Subsequent delivery attempts may require additional payment by the customer.

Please note that we will not be held responsible for the performance of the courier company once the parcel has been collected from us. Nor are we responsible for any local taxes or extra customs duties that may be required depending upon your local country's import laws.

Understanding carbon removal

The Planet app neutralizes your shipping emissions and removes carbon dioxide from the atmosphere. Carbon removal is the process of capturing carbon dioxide from the atmosphere and then storing it.

For example, if a truck or a plane that delivers your shipment releases 1 kg of carbon dioxide (CO2) into the atmosphere, and as we are subscribed to the Planet app, then Shopify on our behalf ensures that 1kg of CO2 is also sucked from the atmosphere and stored away using  solutions and technologies in a sustainability fund.

There is a fast-growing and evolving sector with many carbon removal technologies in different stages of development. These technologies include nature-based solutions, such as reforestation and soil carbon sequestration and more high-tech solutions, such as direct air capture and mineralization.

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.

Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ

 

Description

Expert hair care at home has never been easier. Imagine a world where every wash feels like a luxurious escape to the salon, transforming your hair from dull and lifeless to vibrant and healthy. The SALVATORE - J Cortex, Mask 500ml, is the ultimate hair revitalizer designed to nourish, protect, and rejuvenate each strand with its powerhouse blend of natural ingredients. It's more than just a hair mask, it's an at-home treatment for stronger, shinier, and resilient hair.

Incredible Ingredients for Premium Care

  • Astrocaryum Tucuma Seed Oil: Packed with fatty acids and Vitamin A, this oil intensely moisturizes and adds brilliant shine to damaged hair.
  • Hydrolysed Rice Protein: Boosts volume and enhances natural highlights, leaving your hair looking fuller and more robust.
  • Panthenol: Known for its ability to stimulate hair growth while strengthening and retaining moisture, resulting in improved texture for damaged hair.
  • Macadamia Ternifolia Seed Oil: Banishes frizz and tangles, restores shine, and maintains the moisture balance of your hair.
  • Theobroma Grandiflorum: Deeply penetrates the hair shaft to smooth and hydrate, promoting hair growth and fullness.
  • Quaternium-70: Provides essential thermal protection, ideal for those who frequently use heat styling tools.

Best Practices for Maximum Effect

To get the most out of the J Cortex Mask, follow these easy steps:

  • After shampooing, apply the mask generously from scalp to tips.
  • Massage gently, focusing on the ends where damage is often most severe.
  • Leave it on for 10-15 minutes to allow the nourishing ingredients to fully penetrate.
  • Rinse thoroughly for an immediate transformation.
  • For an extra-moisturizing boost, use a shower cap to lock in heat or pair the mask with a heated hair wrap.

Perfect For Every Scenario

This versatile treatment is ideal for:

  • Professionals: Perfect for those whose hair suffers from frequent styling and treatments.
  • Busy Moms: Offers a quick yet luxurious salon-like treatment in the comfort of your own home.
  • Fitness Enthusiasts: Helps revive hair that's frequently washed and exposed to sweat.
  • Individuals with Fine or Thin Hair: Boosts volume and strengthens fragile strands.
  • People with Dry, Damaged, or Color-Treated Hair: Ideal for maintaining hair health amidst regular chemical treatments.

Elevate your hair care game with the SALVATORE - J Cortex, Mask 500ml. Your hair will thank you every day with newfound strength, shine, and flexibility. Don't wait any longer to experience this ultimate hair rejuvenation, add it to your cart now, and transform your hair care routine today.

More Information

Sku : 7183

Brand : Salvatore

Delivery

Carbon Neutral Shipping

All our shipments are carbon-neutral, as we subscribe to the Planet app, thereby by funding innovative companies that pull carbon dioxide (CO2) out of the atmosphere and store it. We are proud to showcase our commitment to shipping carbon-neutral to all customers. 

Delivery Costs and Times

1. **Free Delivery:** Most items on our website come with free delivery. This information is displayed on the product page as well as in the checkout.

2. **Exceptions:** There are some specific product categories, such as hair products and barbecue products, where a supplier delivery charge applies. Customers will be informed of this charge in the checkout process.

3. **Checkout Process:** All delivery charges, whether for free delivery or the supplier delivery charge, will be automatically displayed on the checkout page. 

4. **Multiple Brands:** Since our website is a marketplace that offers products from various brands, customers ordering from multiple brands may receive their delivery packages separately. 

5. **Postcode Exceptions:** Since our website is a marketplace that offers products of varying sizes from various brand owners, certain postcodes may be excluded to be delivered to. Since the permutations are too great for any software to distinguish this on a per product basis, we may have to contact affected customers after their order is placed to inform them accordingly if refunds are necessary. We will make every effort to try and find a courier if possible. This mainly applies to larger items to outer lying postcodes.

We quote a standard delivery of up to 3-5 working days, the majority of orders are delivered in a 2-3 working day time period. Next working day delivery on orders placed by 2:00 pm, if available, will be indicated in the checkout page. Saturday and Sundays do not count as working days.

if you have any problem regarding your order contact our customer service team.

International zones

All parcels to these zones are based on the weight for the total order quantity and dependant on the size of the parcel may be volumetric weight as per the couriers discretion. The cost will be determined in the checkout based on the destination.

So, your order is on its way

We'll send you an email to confirm when we ship your items. Most medium and large-sized orders require a signature upon delivery. If you know you won't be at home, why not consider arranging delivery to your work or a friend’s address? You will be able to do this on the courier’s website once you have received your consignment details by email. The courier will endeavour to deliver all parcels as per the customer’s instructions, however, if those instructions leave the safety of the parcel in an un-secure environment, we will not accept liability for the loss or replacement of the parcel.

Always check the packaging for damage and make a note of this when signing. Please only sign as received in good condition if that is the case. If the goods have obviously been damaged in transit, please refuse delivery, and call us.

If you're out when the courier arrives, they will leave a calling card. Please contact the courier directly to arrange a convenient time for re-delivery. If they're still not able to deliver on the third attempt, they may request you collect the order from their depot. Subsequent delivery attempts may require additional payment by the customer.

Please note that we will not be held responsible for the performance of the courier company once the parcel has been collected from us. Nor are we responsible for any local taxes or extra customs duties that may be required depending upon your local country's import laws.

Understanding carbon removal

The Planet app neutralizes your shipping emissions and removes carbon dioxide from the atmosphere. Carbon removal is the process of capturing carbon dioxide from the atmosphere and then storing it.

For example, if a truck or a plane that delivers your shipment releases 1 kg of carbon dioxide (CO2) into the atmosphere, and as we are subscribed to the Planet app, then Shopify on our behalf ensures that 1kg of CO2 is also sucked from the atmosphere and stored away using  solutions and technologies in a sustainability fund.

There is a fast-growing and evolving sector with many carbon removal technologies in different stages of development. These technologies include nature-based solutions, such as reforestation and soil carbon sequestration and more high-tech solutions, such as direct air capture and mineralization.

Return

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.

Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ