We do not ship to BT/Guernsey/ Jersey/ the Isle of Man/ Northern Ireland
This Outsunny brand rattan set has 6 chairs & 4 footstools which fit neatly under the glass top table to form a cube and each chair has a flip up, reclined back rest to provide far superior comfort. He set is made of a metal structure covered in PE rattan, the set comes with cushions for both the seating and the backrest. Cushion cover is removable and washable to give you a new look every time, and cleaning of the rattan can be done using a damp cloth. The table top is assembled and come complete with a 5mm tempered glass. An anti-UV explosion-proof membrane can withstand temperatures up to 80 degrees Celsius.The film is firmly bonded to the glass and can be used for 2 years. When the glass breaks, the fragments do not fall off the film.
Features:
- Solid metal pipe frame and high quality PE rattan in excellent craftsmanship.
- Suitable for both outdoor and indoor use.
- Thick Cushion filled with thick cotton for ultimate comfort.
- Table surface assembled with 5mm tempered glass
- Cushion cover is washable.
- Fire retardant cushions.
Carbon Neutral Shipping
Returns & Exchanges
We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed. Please select an option from the headings below to see further information on returning items to us.
Exceptions to the Returns Policy
Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.
Unwanted items
Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.
Product Warranty
Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.
Exchanges
If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.
Faulty or Incorrect item delivered
If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.
Order cancellation
If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these.
Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.
Complaints Procedure
Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure
Returning an order
When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.
Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ
Description
We do not ship to BT/Guernsey/ Jersey/ the Isle of Man/ Northern Ireland
This Outsunny brand rattan set has 6 chairs & 4 footstools which fit neatly under the glass top table to form a cube and each chair has a flip up, reclined back rest to provide far superior comfort. He set is made of a metal structure covered in PE rattan, the set comes with cushions for both the seating and the backrest. Cushion cover is removable and washable to give you a new look every time, and cleaning of the rattan can be done using a damp cloth. The table top is assembled and come complete with a 5mm tempered glass. An anti-UV explosion-proof membrane can withstand temperatures up to 80 degrees Celsius.The film is firmly bonded to the glass and can be used for 2 years. When the glass breaks, the fragments do not fall off the film.
Features:
- Solid metal pipe frame and high quality PE rattan in excellent craftsmanship.
- Suitable for both outdoor and indoor use.
- Thick Cushion filled with thick cotton for ultimate comfort.
- Table surface assembled with 5mm tempered glass
- Cushion cover is washable.
- Fire retardant cushions.
More Information
Delivery
Carbon Neutral Shipping
Return
Returns & Exchanges
We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed. Please select an option from the headings below to see further information on returning items to us.
Exceptions to the Returns Policy
Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.
Unwanted items
Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.
Product Warranty
Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.
Exchanges
If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.
Faulty or Incorrect item delivered
If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.
Order cancellation
If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these.
Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.
Complaints Procedure
Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure
Returning an order
When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.
Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ