CADIVEU - Hair Remedy Home Care Kit for Damaged Hair Revival

£37.50 £55.00
Step By Step
Apply the mask to the wet wires. Massage gently and then rinse. Spread the mask over clean, moist yarns, and massage for 5-10 minutes and rinse until the biopolymers dissolve.
Product Ingredients
SHAMPOO
Contains Cocamidopropyl Betaine, Cocamide Mipa, Glycerin, Linalool, Glycol Distearate, Guar Hydropropyltrimonium, Citric Acid, Hydrolysed Rice Protein, Hydrolysed Soy Protein, Hydrolysed Wheat Protein, Hydrolysed Corn Protein, Disodium Edta, Polyquaternium-10, Oenocarpus Bataua Fruit Oil, DMDM Hydation, Polyquaternium-7, Zea Mays Starch, Cystoseira Compressa Extract, Polyquaternium-22, Phenoxyethanol, Methylchloroisothiazolinone.
Cocamidopropyl betaine: A very mild and versatile compound. As a surfacing, it gently washes skin and hair and creates a luxurious foam. Also a good thickener and emulsifier. Because its derived from coconut oil, it’s mildly moisturising properties combat dry and brittle hair. Anti static agent which helps to reduce static charge.
Cocamide MIPA: A surfacent foam booster, viscosity increasing agent, emulsifier and stabiliser.
Glycerin: eliminates dandruff and frizz. Prevents split ends and deeply conditions.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Guar hydroxypropyltrimonium: Neutralises the negative charges on hair strands that cause hair to become static or tangled. Doesn’t weigh hair down.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Hydrolysed rice protein: Increases hair volume. Also adds natural shine and highlights to the hair. Binds to the moisture which leads to increased flexibility and tensile strength.
Hydrolysed soy protein: Improves hairs elasticity, resiliency and increases shine. Will also strengthen and mend hair fibres.
Hydrolysed wheat protein: Reduces hairs porosity and strengthens it from within, making your hair healthier, shinier and easy to style. The protein increases your hairs ability to receive and retain moisture. Helps reduce breakage, eliminates frizz/tangles and makes your hair appear fuller.
Hydrolysed corn protein: Helps to increase elasticity, strengthen the hair to minimise breakage and deeply moisturises the hair leaving it hydrated and nourished.
Disodium edta: An effective chelating agent, binding to metal ions making emulsions more stable and allowing washes and soaps to develop a thick, rich lather.
Polyquaternium-10: A high performing multi-tasker used to fight frizz, improve manageability and provide defined, bouncy curls.
Oenocarpus bataua fruit oil: Strengthens the hair, helps restore damaged ends, nourishes and soothe the scalp, and leaves hair smooth and shiny.
DMDM Hydantoin: Increases shelf life of products. Stops/slows the growth of potentially harmful microbes such as fungi, yeast and bacteria.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Zea mays starch: Used in hair lotions and masks to make hair softer. Also absorbs oils better and has an anti clumping properties.
Cystoseira compressa extract: Reconstructs the keratin fibre from the inside and regenerates the correct of damaged hair. Protects hair against thermal damage.
Polyquaternium-22: Acts as an anti static and as a hair conditioner and combability aid.
Phenoxyethanol: Effective in preventing the growth of various kinds of bacteria, fungi and yeast in your hair.
Methylchloroisothiazolinone: A preservative that is found in a wide array of liquid cosmetics. It's functions is to inhibit the growth of bacteria.
MASK
Contains Glycerin, Dimethicone, Cyclopentasiloxane, Paraffinium Liquidum, Cetrimonium Chloride, Linalool, Butryospermum Parkii Butter, Oenocarpus Bataua Fruit Oil, BHT, Disodium Edta, Citric Acid, Zea Mays Starch, Cystoseria Compressa Extract, Acacia Senegal Gum, Phenoxyethanol, Helianthus Annuus Seed Oil, Methylchloroisothiazolinone, Hydrolysed Rice Protein, Hydrolysed Soy Protein, Hydrolysed What Protein, Hydrolysed Soy Protein, Polyquaternium-7, Polyquaternium-10, Polyquaternium-22.
Glycerin: eliminates dandruff and frizz. Prevents split ends and deeply conditions.
Dimethicone: Gives a silky sooth texture. Helps retain moisture, smooths down and binds the cuticles to the hair strand.
Cyclopentasiloxane: Emollient formula that smoothens and softens hair. Leaves it easy to comb, promotes volume, lightness, shine and doesn’t weigh down hair.
Paraffinum liquidum: Derived rom petrolum, it delivers a deep condition, shine, softness and smoothness. Thicnens the structure of strands and closes cuticle scales. Also prevents hair static and fly aways.
Cetrimonium chloride: Anti static agent that helps condition the hair. Not only conditioning, it also acts as a preservative by preventing the growth of bacteria in liquid solutions.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Butryospermum parkii butter: Nourishes the hair with vitamins A, E and F. Vitamins A and E maintain the hair and keep it clear and healthy. Ideal for a dry/irritated scalp.
Oenocarpus bataua fruit oil: Strengthens the hair, helps restore damaged ends, nourishes and soothe the scalp, and leaves hair smooth and shiny.
BHT: Improves quality of hair and texture. Promotes growth of new healthy hair.
Disodium edta: An effective chelating agent, binding to metal ions making emulsions more stable and allowing washes and soaps to develop a thick, rich lather.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Zea mays starch: Used in hair lotions and masks to make hair softer. Also absorbs oils better and has an anti clumping properties.
Cystoseira compressa extract: Reconstructs the keratin fibre from the inside and regenerates the correct of damaged hair. Protects hair against thermal damage.
Acacia senegal gum: Plumps, repairs and moisturises the scalp and hair, perfectly and naturally maintaining the scalps outer layer, limiting dehydration and bringing vibrancy back to dull, lacklustre locks.
Phenoxyethanol: Effective in preventing the growth of various kinds of bacteria, fungi and yeast in your hair.
Helianthus annuus seed oil: Sunflower oil is a rich source of oleic acid and linoleic acid, which are known to stop hair breakage, helping in hair to grow faster.
Methylchloroisothiazolinone: A preservative that is found in a wide array of liquid cosmetics. It's functions is to inhibit the growth of bacteria.
Hydrolysed rice protein: Increases hair volume. Also adds natural shine and highlights to the hair. Binds to the moisture which leads to increased flexibility and tensile strength.
Hydrolysed soy protein: Improves hairs elasticity, resiliency and increases shine. Will also strengthen and mend hair fibres.
Hydrolysed wheat protein: Reduces hairs porosity and strengthens it from within, making your hair healthier, shinier and easy to style. The protein increases your hairs ability to receive and retain moisture. Helps reduce breakage, eliminates frizz/tangles and makes your hair appear fuller.
Hydrolysed corn protein: Helps to increase elasticity, strengthen the hair to minimise breakage and deeply moisturises the hair leaving it hydrated and nourished.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Polyquaternium-10: A high performing multi-tasker used to fight frizz, improve manageability and provide defined, bouncy curls.
Polyquaternium-22: Acts as an anti static and as a hair conditioner and combability aid.
CONDITIONER
Contains Glycerin, Cetearyl Alcohol, Cetrimonium Chloride, Paraffinium Liquidum, Orbignya Speciosa Kernel Oil, Linalool, Cetyl Esters, Dipalmitoylethyl, Astrocaryum Murumuru Extract, Oenocarpus Bataua Fruit Oil, BHT, Cetereth-20, Hydrolysed Rice Protein, Hydrolysed Soy Protein, Hydrolysed Wheat Protein, Hydrolysed Corn Protein, Polyquaternium-10, Citric Acid, Polyquaternium-7, Mea Mays Starch, Cystoseria Compressa Extract, Polyquaternium-22, Phenoxyethanol, Methylchloroisothiazolinone.
Glycerin: eliminates dandruff and frizz. Prevents split ends and deeply conditions.
Cetearyl alcohol: A hydrating, moisturising and smoothening formula. Helps to soften the hair and provide slip to help detangle hair.
Cetrimonium chloride: Anti static agent that helps condition the hair. Not only conditioning, it also acts as a preservative by preventing the growth of bacteria in liquid solutions.
Paraffinum liquidum: Derived rom petrolum, it delivers a deep condition, shine, softness and smoothness. Thicnens the structure of strands and closes cuticle scales. Also prevents hair static and fly aways.
Orbignya speciosa kernel oil: Packed with antioxidants and healthy fats, it can boost the health of your hair, gently moisturising and nourishing.
Linalool: A naturally occurring component of natural essential oils. Also adds fragrance.
Cetyl esters: Prevents moisture loss and conditions skin/hair.
Dipalmitoylethyl: Functions as an anti-static agent, neutralising electrical charges on the hair’s surface. Also detangles, allowing for a silkier, smoother finish.
Astrocaryum murumuru kernel oil: Decreases frizzy hair and rotes shininess. Softens whilst locking in moisture, which helps keep your hair shiny and healthy. Murumuru also helps restore hair and maintain elasticity, helping to boost colour.
Oenocarpus bataua fruit oil: Strengthens the hair, helps restore damaged ends, nourishes and soothe the scalp, and leaves hair smooth and shiny.
BHT: Improves quality of hair and texture. Promotes growth of new healthy hair.
Ceteareth-20: The emollient and emulsifying properties make your hair soft and shiny.
Hydrolysed rice protein: Increases hair volume. Also adds natural shine and highlights to the hair. Binds to the moisture which leads to increased flexibility and tensile strength.
Hydrolysed soy protein: Improves hairs elasticity, resiliency and increases shine. Will also strengthen and mend hair fibres.
Hydrolysed wheat protein: Reduces hairs porosity and strengthens it from within, making your hair healthier, shinier and easy to style. The protein increases your hairs ability to receive and retain moisture. Helps reduce breakage, eliminates frizz/tangles and makes your hair appear fuller.
Hydrolysed corn protein: Helps to increase elasticity, strengthen the hair to minimise breakage and deeply moisturises the hair leaving it hydrated and nourished.
Polyquaternium-10: A high performing multi-tasker used to fight frizz, improve manageability and provide defined, bouncy curls.
Citric acid: Stimulates hair follicles and improves scalp condition. It provides relief from an itchy scalp while balancing out the natural pH levels within your hair. Leaves hair glossy and smooth with also aiding in natural hair lightening.
Poyquaternium-7: An excellent canonic conditioner. Perfect use for deep/leave in conditioners. A very good detangle and provides slip for easier brushing.
Zea mays starch: Used in hair lotions and masks to make hair softer. Also absorbs oils better and has an anti clumping properties.
Cystoseira compressa extract: Reconstructs the keratin fibre from the inside and regenerates the correct of damaged hair. Protects hair against thermal damage.
Polyquaternium-22: Acts as an anti static and as a hair conditioner and combability aid.
Phenoxyethanol: Effective in preventing the growth of various kinds of bacteria, fungi and yeast in your hair.
Methylchloroisothiazolinone: A preservative that is found in a wide array of liquid cosmetics. It's functions is to inhibit the growth of bacteria.
Garden Terms and Conditions
We are unable at present to deliver to Northern Ireland which includes all BT postcodes, nor can we deliver to BFPO postcodes.
Order dispatch: Owing to the nature of the products (live plants) and specific storage requirements, it can take longer than usual for orders to be dispatched.
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a support ticket directly from the order to the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item.
Order delivery:  Most orders are sent using a tracked 48-hour service via Yodel. The aim is to deliver the item within 6-7 calendar days of the order being placed, but delivery can take up to 8-10 calendar days as living plants are dispatched at the optimal time in order to reach your customers in the best possible condition. To avoid perishable items being held at depots, no signature is required, the courier will instead leave your customer’s order in a safe place on their property. 
Order cancellations: Order cancellations are possible if requested shortly after the Order payment is made (typically up to 2 hours) but cannot be guaranteed if the Order is already picked and packed. To request an order cancellation, please raise a ticket from the order requesting the cancellation from the supplier as our standard order cancellation functionality will be disabled for this supplier. Orders that cannot be cancelled should be treated as Return Items and you the Seller will need to determine whether or not to compensate your End Customer for the Return Item shipping costs. You may also instruct the seller to refuse delivery of the Item. All products are supplied with a complete and unconditional guarantee for the first 30 days after you receive them, which is in addition to your statutory rights. However, to give you even more assurance, thereafter we are delighted to provide you with our Lifetime Guarantee on all hardy plants* – which means just that!
“ If at any time any hardy tree, shrub, plant or bulb you buy from us does not thrive, let us know and we will send you a direct replacement FREE OF CHARGE, without question – all we ask is that you pay for the current standard Postage, Packing and Insurance for the item. ”
*** Hardy plants are defined as plants that we would reasonably expect to overwinter and survive multiple growing seasons in the UK climate. Look out for the snowflake symbol, this means the product is covered under our guarantee.
** If the product you ordered is no longer available, we will happily replace it with an equivalent item. If your original order was eligible for free P&P, we ask that you pay the current, standard P&P charge in order to replace items under the Lifetime Guarantee. Under no circumstances will we issue cash refunds under our Lifetime Guarantee.
Brand Cadiveu

Imagine transforming your hair from damaged and lackluster to vibrant and healthy without stepping foot in a salon. The CADIVEU Hair Remedy Kit Home Care delivers just that, luxurious, professional-grade hair treatment in the comfort of your home. Formulated to deeply repair and rejuvenate, this kit not only restores shine and strength but also promotes overall hair health from the very first use. Get ready to experience the ultimate hair revival.

Features and Advantages

  • Nutrient-Rich Formula: Infused with PatuC! Oil, rich in essential fatty acids, this kit hydrates and softens hair while combating porosity and providing protection.
  • Revolutionary 3D Maxx Injection Technology: Rebuilds hair from the inside out, making it healthier and more resilient.
  • Phytokeratin Microspheres: Penetrate deeply to repair the most damaged parts of your hair for long-lasting reconstruction.
  • Complete Care: Includes a shampoo, conditioner, and repairing mask, all working in harmony to provide comprehensive hair care.
  • Immediate Results: Noticeable improvements in texture, softness, and shine right after the first application.
  • Professional-Grade Solution: Enjoy salon-quality results from the comfort of your home.

Tips for Best Results

  1. Shampoo: Apply a small amount of Hair Remedy Shampoo to damp hair. Massage gently and rinse thoroughly. For best results, repeat to ensure all impurities are removed.
  2. Repairing Mask: After washing, lightly towel-dry your hair. Apply the Hair Remedy Repairing Mask, massaging it in section by section. Leave on for 5-10 minutes before rinsing completely.
  3. Conditioner: Follow with the Hair Remedy Conditioner on clean, damp hair. Massage it in, let it sit for a few moments, then rinse thoroughly.
  4. Finishing Touches: Enhance protection and shine by finishing with Cadiveu's Glamour Line products. Apply Precious Fluid Glamour to damp hair before brushing and add Liquid Crystal Glamour to the ends post styling.

Perfect For

  • Individuals with Damaged Hair: Whether due to heat styling, chemical treatments, or environmental stress, this kit offers deep repair and nourishment.
  • All Hair Types: Effective on curly, straight, wavy, or coily hair, making it versatile for anyone seeking to rejuvenate their locks.
  • Frequent Travelers: Conveniently revitalizes hair stressed by constant travel and varying water conditions.
  • Busy Professionals: Achieve a professional salon look without spending hours at a salon, perfect for those with a tight schedule.

Rediscover beautiful hair with the CADIVEU Hair Remedy Kit Home Care. With its rich blend of powerful ingredients and advanced technology, this kit provides all you need to transform tired, damaged hair into luscious, healthy locks. Why wait for salon appointments when the key to revitalized hair is right at your fingertips? Embrace the transformation today, your most vibrant hair is just one kit away. Discover more in our Home Care collection.

Sku : kp0009

Brand : Cadiveu

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.

Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ

 

Description

Imagine transforming your hair from damaged and lackluster to vibrant and healthy without stepping foot in a salon. The CADIVEU Hair Remedy Kit Home Care delivers just that, luxurious, professional-grade hair treatment in the comfort of your home. Formulated to deeply repair and rejuvenate, this kit not only restores shine and strength but also promotes overall hair health from the very first use. Get ready to experience the ultimate hair revival.

Features and Advantages

  • Nutrient-Rich Formula: Infused with PatuC! Oil, rich in essential fatty acids, this kit hydrates and softens hair while combating porosity and providing protection.
  • Revolutionary 3D Maxx Injection Technology: Rebuilds hair from the inside out, making it healthier and more resilient.
  • Phytokeratin Microspheres: Penetrate deeply to repair the most damaged parts of your hair for long-lasting reconstruction.
  • Complete Care: Includes a shampoo, conditioner, and repairing mask, all working in harmony to provide comprehensive hair care.
  • Immediate Results: Noticeable improvements in texture, softness, and shine right after the first application.
  • Professional-Grade Solution: Enjoy salon-quality results from the comfort of your home.

Tips for Best Results

  1. Shampoo: Apply a small amount of Hair Remedy Shampoo to damp hair. Massage gently and rinse thoroughly. For best results, repeat to ensure all impurities are removed.
  2. Repairing Mask: After washing, lightly towel-dry your hair. Apply the Hair Remedy Repairing Mask, massaging it in section by section. Leave on for 5-10 minutes before rinsing completely.
  3. Conditioner: Follow with the Hair Remedy Conditioner on clean, damp hair. Massage it in, let it sit for a few moments, then rinse thoroughly.
  4. Finishing Touches: Enhance protection and shine by finishing with Cadiveu's Glamour Line products. Apply Precious Fluid Glamour to damp hair before brushing and add Liquid Crystal Glamour to the ends post styling.

Perfect For

  • Individuals with Damaged Hair: Whether due to heat styling, chemical treatments, or environmental stress, this kit offers deep repair and nourishment.
  • All Hair Types: Effective on curly, straight, wavy, or coily hair, making it versatile for anyone seeking to rejuvenate their locks.
  • Frequent Travelers: Conveniently revitalizes hair stressed by constant travel and varying water conditions.
  • Busy Professionals: Achieve a professional salon look without spending hours at a salon, perfect for those with a tight schedule.

Rediscover beautiful hair with the CADIVEU Hair Remedy Kit Home Care. With its rich blend of powerful ingredients and advanced technology, this kit provides all you need to transform tired, damaged hair into luscious, healthy locks. Why wait for salon appointments when the key to revitalized hair is right at your fingertips? Embrace the transformation today, your most vibrant hair is just one kit away. Discover more in our Home Care collection.

More Information

Sku : kp0009

Brand : Cadiveu

Delivery

Return

Returns & Exchanges

You may return any item purchased for a full refund subject to the terms and conditions that apply as stated on this website. Please note that we will endeavour to provide refunds for returns within 14 days from proof of return. Please be advised we can only accept items returned in their original condition and packaging; items must be unused and in a resalable condition. Sometimes we will need to have the item checked. If so, after checking the item, we shall be in contact with you to let you know that the refund has been rejected or processed. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).

We want to make returning unwanted items to us as easy as possible. Please remember to include a copy of the invoice with your items to the warehouse address listed.  Please select an option from the headings below to see further information on returning items to us.

Exceptions to the Returns Policy

Subject to your rights under the Consumer Contracts Regulations 2013, the following items are not included in our standard returns policy. We cannot accept any returns of items that have been used, personalised and/or customised items, and jewellery.

Unwanted items

Please return any unwanted items within 14 days of receiving your order. You are required to pay any return shipping costs. You can opt to make courier arrangements to return yourself, although we do recommend following our instructions below. You will not be credited for the outgoing delivery charge only the item charge. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our distribution centre.

Product Warranty

Some brands will offer their own warranty that will be fully documented within the product package you receive. For all other products, we offer a standard 30-day faulty product warranty as detailed in the “Faulty or Incorrect Item delivered” section below. Any warranty for faulty products is not insurance backed and does not affect statutory rights.

Exchanges

If you wish to exchange any items (change of size/color/product) within 14 days of receiving your order, please complete the returns form and send the products back to us for a full refund. Please reorder your required items to ensure you receive your required items promptly. We can only accept items returned in the original condition (with original packaging). Please remember the product remains yours until successfully received by our Distribution Centre.

Faulty or Incorrect item delivered

If a faulty item is delivered, or you receive an incorrect item, you will be offered a replacement. If this is not satisfactory, a full refund will be offered and you will be required to contact us to return the item. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Unfortunately, if you arrange to return an item yourself, we will not be able to claim a refund for the cost of shipping.

Order cancellation

If you wish to cancel an order that has NOT been dispatched a full refund will be issued, you must email us immediately (not phone). Should you wish to cancel goods that have left our Distribution Centre, orders may be subject to a returns charge plus the original delivery charge. Returns charges can vary and are determined by our courier company. Once known we will inform you of these. 

Please be aware that your right to cancel does not apply to certain products that we sell, for example, personalised and/or customised products. In the unlikely event that you change your mind or if a mistake has been realised on the customised order and would like to cancel or make a change, please email us within an hour of ordering, otherwise your order may have already been processed and a refund cannot be given.

Complaints Procedure

Anydaydirect Limited views complaints as an opportunity to learn and improve the service they offer their customers, as well as a chance to put things right when a customer is unhappy with a service they have received. For details of the complaints procedure

Go to complaints page

Returning an order

When returning an item to Anydaydirect Ltd for refund, exchange, or replacement it is essential that you include a copy of the packing list or invoice with your return within the package.

Our Warehouse Address: Anydaydirect c/o Abstrakt - Unit 12a Britannia Business Park, Stourport Road, Kidderminster, DY11 7PZ